Meet Angela

I’ve been with inspire for 2 years as a Client Services Coordinator. Being in this role has been truly life changing for me. My internal dialogue when I started was “I’ve finally found a place where I feel like I belong”. It’s also the first time in my career that I’ve felt like I’ve actually grown.

I’m grateful to have the opportunity to help the people around me, and being able to offer pro-active support to make their lives easier is so gratifying. Being able to be a pillar of support and assistance for the team is everything to me.

Outside of Inspire

Outside of Inspire, my life has revolved around my precious 3 kids. I have 2 boys, Nick and Mitchell, and my beautiful daughter, Emily. Last but definitely not least of our family is our little baby Maltese Shitzu, Gizmo. Our family is everything to me.

Every opportunity we get, we love to go camping and spend quality time with each other. During warmer months, we are crazy about the beach and long for spontaneous day trips.

What is your favourite thing about working at Inspire?

I’d have to say the culture. The fact that the culture is so accepting of everyone is wondrous. Everyone can be themselves, feel confident in their own skin, and appreciated for the effort we put in. We’re here to help people and have fun while doing it – I think it’s perfect.

How did you get interested in client services?

I had entered the industry by chance. Initially I didn’t like it, given the huge change of scenery, and I had always felt like it was menial work and I wasn’t going anywhere. Only at Inspire have I felt fulfilled in the work that I do.

At the time I was at another accounting firm and spontaneously got referred to the position by one of our Senior Accountants that I’d previously worked with and fell in love with Inspire.

What is one of the biggest impacts you’ve made?

The biggest impact I feel is the difference I’ve created with the administration side of things. I’ve been able to get organisational systems implemented that resulted in productivity and improved client experiences which has lessened the load for our Accountants.

What are some books, audio books, podcasts you recommend?

In all honesty, I don’t have a favourite book but I can happily say that I’m currently taking on trying to rediscover my passion for reading.

Which Sustainable Development Goal(s) do you choose and why?

Peace, Justice and strong institutions. I guess justice has always been a big thing for me having seen so much injustice in modern day systems. It would also be really pleasant if true peace could be a reality.

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Meet Rhody

I’ve just begun with Journey with Inspire and so far, it’s been an awe-inspiring experience. In inspire, I love the atmosphere, everyone is really friendly and approachable, and even the diversity of my colleagues is eye-opening considering everyone has different origins.

The best part of my role would be helping out Angela and Sequoia. Knowing that I have helped them lessen their workloads and resultantly they’re able to focus more on things and inevitably make a greater impact on the wider team is an incredible feeling. It makes me feel a part of something bigger.

On a personal note, I really like aesthetic things and am drawn to minimalist designs. I aim to be a very neat and organised person which i think is necessary and helpful in my work. Though i may appear shy at first, I’m actually an extrovert at heart.

Outside of Inspire

I spend a lot of my time outside of inspire with my boyfriend, Danny. For pass times, we like to watch Netflix series and watch volleyball games, he is an avid fan and I’m starting to become one too as I’ve begun to play social volleyball. Both my parents work abroad, so I cherish every moment I get to speak with them.

My amazing friends continuously check up on me and have random chats talking about memes to get me out of my bubble.

Once in a while i visit my Lola (grandmother), who lives miles away from the city to taste her home made food and keep her company. I love the ‘Pork Pochero’ that she cooks.

How did you get interested in client services?

I got interested in client services & virtual assistance because I always felt a sense of accomplishment when I know I have supported someone even in the simplest of ways, such as giving advice or providing a helping hand. It gives me confidence and makes me remember that i am worthy of something, in a certain way.

I realised I also wanted to help people and always want to find the most efficient way to help them out and provide them value.

What is your favourite thing about working at inspire?

It is definitely the working environment and the culture. Everyone is so warm, positive and the atmosphere is extremely family-like. Even though we’ve only engaged through screens & zoom thus far, everyone feels very familiar. I like that everyone is accommodating, friendly and very approachable.

I really love working here.

What is one of the biggest impacts you’ve made?

I feel like one of the biggest impacts that Keiffer and I have made is that we’ve been able to lessen the workload of our managers, Angela and Sequoia. As a result of our work, they can do a lot more work that they otherwise couldn’t have fulfilled with their given capacity. Keiffer and I are very much looking forward to learn more from our managers/mentors.

I really respect their advice and really take their words to heart. It makes me happy that they appreciate my work as well.

What are some books you recommend?

I would recommend ‘Game of thrones’. I am a huge GOT fan and Daenerys is my favourite character. It was recommended to me by my college friends and I loved it except the last season, which was quite a bummer.

Which Sustainable Development Goal(s) do you choose and why?

I would choose Quality Education and No Poverty. I feel that these goals have the most direct relationship with each other. If you live in poverty, you’ll struggle to get an education. In the Philippines, I’ve seen the situation many times both through my eyes and screens. Helping families in poverty will have a greater impact globally.

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Meet Sequoia

I’ve been at Inspire for almost a year now and my experience has been more than fantastic. I originally came from a work place I’d consider toxic and detrimental. I felt like I couldn’t escape, and since joining Inspire it’s felt like I’ve left one extreme to the next, where I’m now in an environment that’s so positive and motivating.

It’s been life changing – wanting to come to work every day is a huge difference. I really love just supporting everyone in the team, being able to take stress off their plate and being able to do such a diverse variety of things to support others. By making the Accountants’ lives easier, the business can thrive off their work.

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Outside of Inspire

Outside of Inspire I live with the love of my life, a domestic shorthair black and white cat, Odin. Because most of my family isn’t here, Odin has become my closest companion. He is the most personable, cuddliest, best support I’ve ever had. Every couple of weekends, I get to cherish time with my mum.

I absolutely adore nature and want to go hiking every opportunity I get. I’ve become a passionate gardener, a hobbyist you could say. You can also often find me baking away to make treats for others because it brings me joy.

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How did you get interested in client services?

I’ve been working full time since I was 17 and the majority of my roles have predominantly been in administration. I was offered a receptionist role in an accounting firm and now it just feels like it’s a part of me and it’s what I’m good at. Ultimately, I just like helping people and the role I’m currently in puts me in the best position to do more.

What is your favourite thing about working at inspire?

The culture. I am also extremely proud of the humanitarian work that Inspire does with B1G1, a relief foundation, which is one of the main reasons why I was compelled to start working here. Sometimes donations and contributions can be marketing efforts, but I can honestly say that Ben just cares.

I love the fact that I can reach out to anyone for absolutely anything and know that they’re there for me. It’s not just work to me, it’s family.

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What is one of the biggest impacts you’ve made?

Just being able to help our Seniors and Juniors. Being able to take stuff off their plate so that they can simply go home on time and see their family means a lot to me. I allocate and delegate efficiently as well as step in when I’m needed to bring some instant relief and management. I just do my job and though it’s an indirect impact, just making their lives easier is important.

What are some book you recommend?

I’m in love with all books, please don’t make me choose. As for my favourite authors, I am a huge fan of Stephen King and Brandon Sanderson.

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Which Sustainable Development Goal(s) do you choose and why?

I’ve always felt that quality education is important. I also think sustainable cities and communities should be a major goal. How can we accomplish any of the other sustainable development goals if we aren’t educated of these problems and our environment is unsustainable?

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Meet Keiffer

A lot of good things came to me when I came to inspire as I am approaching my first month with the company. I can definitely see a different kind of opportunity to grow and hone my skills without having to worry about making mistakes. Our mistakes are criticised constructively and we’re encouraged to not worry about mistakes at all.

Here at inspire, you’re guided, praised and celebrated. I would say that this company has been the first place I’ve genuinely felt the essence of having a team and being a part of it.

This type of work is very new to me. Here in the Philippines we’re usually hired in any position and the scope of our role is specific to that position, whereas working with Inspire, we don’t have any boundaries set on our roles. It’s really great, it’s a fresh opportunity and Angela and Sequoia have been amazing leaders for me.

Outside of Inspire

Outside of Inspire, on week days, I stay in a dormitory which is 8 blocks away from the office. On weekends, I always take the chance to be at home with my family. Though my home is an hour’s commute away, I still always want to be with my family on weekends. I like to explore new places and discover good food around our region and always share those experiences with friends whenever I get the chance.

Going to church every Sunday has been a significant part of my life too. Sometimes I’m given the opportunity to lead worship songs and it’s really gratifying.

How did you get interested in client services & virtual assistance?

I was interested the moment I heard about the company, even just the name intrigued me. My past experience as an accounting clerk has taught me a lot which has developed my skills for this role. I had graduated in accounting so having to work in an accounting work environment is really what I’m looking forward to and its also a great opportunity to discover some new beginnings.

What is your favourite thing about working at inspire?

My favourite thing about working at Inspire would be the flexibility I have with the hours given that Australia is 2 hrs ahead of the Philippines. I love the company’s culture, I’m really enjoy working with everyone and I feel as if Inspire is a great fit for my personality and values. I can really connect with the inspire mission statement and the purpose of the work that we do.

What is one of the biggest impacts you’ve made?

I feel like one of the biggest impacts that Rhody and I have made is that we’ve been able to lessen the workload of our managers, Angela and Sequoia. As a result of our work, they can do a lot more work that they otherwise couldn’t have fulfilled with their given capacity. Rhody and I are very much looking forward to learn more from our managers/mentors.

I really respect their advice and really take their words to heart. It makes me happy that they appreciate my work as well.

What are some book you recommend?

I would highly recommend ‘Verity by Colleen Hoover’. My college friend suggested that I read it. Whenever I had time, I took the chance to really get into that book. Though I don’t read many books, verity had a great impression on me.

Which Sustainable Development Goal(s) do you choose and why?

I would choose Quality Education, it’s really not a hard decision for me. Having a proper education is equivalent to a life skill which can really be applied wherever you go; it will also open many doors and future job opportunities.

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